❤A Letter To Customers❤
Hello, dear customers.💌💌💌
✈✈✈✈About Shipping：We process orders between Monday and Friday. The order will be produced and shipped in the order of payment. The order will be processed within 1-7 working days after the order is placed, and the order will be shipped the next day after processing. Please note that we do not ship on weekends (if you mind the length of time, please place your order carefully).
After the order is shipped, an email will be automatically sent to your mailbox, please check it carefully. The e-mail will contain the logistics number of the shipping order. It can be used to query the logistics details of the order.✨✨✨
Because of the impact of covid-19. Logistics may be delayed. You can check the logistics details two or three days after receiving the mail. Secondly,It is recommended to use trackdog.com to query the logistics details for more accuracy.💓
Finally, thank you customers for your purchase! ! ❤❤
- Address Changes
If you need to change the shipping address, please send us an email with your order number, the current shipping address, and the address that you would like to change it to. We can change the address up until your order leaves our facility!
Once your return has been processed, you will receive a confirmation email; please note that it may take an additional 7-10 business days from the date you receive this email for the funds to be available in your account and it may take an additional billing cycle to see the funds on your billing statement.
- Exchange & Return
Attention:The address on the package is only the address of the last processing center, not the return address. To get the return address, please contact our customer service via [email protected]. We are not responsible for the consequences and costs of any unconfirmed returns.
☆Products are damaged by misuse, mishandling, or poor maintenance.
☆Personal Reasons due to changed mind, personal taste, etc.
Please allow up to 72 hours for your refund to process once our warehouse receives the returned product. Your bank statement will reflect a change in 7-10 business days.